Effective Date: September 11, 2026
HC Gardening & Landscaping (“HC Gardening & Landscaping,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request information, request an estimate, schedule a service, or communicate with us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information through https://hcgardeninglandscaping.com/ (the “Website”) and in connection with our landscaping, gardening, lawn care, irrigation, fencing, planting, and related services.
By using our Website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with HC Gardening & Landscaping, we may collect the following categories of information.
Information You Provide Directly
When you contact us, request an estimate, schedule a service, or otherwise interact with us, we may collect:
- First and last name
- Email address
- Telephone or mobile phone number
- Property or service address
- Information about the landscaping or gardening services you request
- Appointment and scheduling information
- Project information and preferences
- Information voluntarily provided through forms, messages, emails, telephone calls, or other communications
- Billing or payment-related information when applicable
We collect information that is reasonably necessary for the applicable business or service purpose.
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically by us or by technologies used on the Website.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- General Website usage information
- Other technical information used to operate, maintain, secure, and improve the Website
2. How We Use Personal Information
We may use personal information for legitimate business purposes, including to:
- Respond to inquiries and requests.
- Provide estimates and project information.
- Schedule and manage appointments.
- Provide landscaping, gardening, lawn care, irrigation, fencing, planting, and related services.
- Communicate with customers regarding requested services.
- Send appointment confirmations and reminders.
- Coordinate project schedules and service updates.
- Provide customer support.
- Process or facilitate payments.
- Maintain business and service records.
- Improve our Website, services, and customer experience.
- Prevent fraud, abuse, or unauthorized activity.
- Protect the security and integrity of our Website and systems.
- Comply with applicable legal obligations.
- Send marketing communications where permitted by law and where the appropriate consent has been obtained.
3. Telephone and SMS Communications
If you provide a telephone or mobile phone number, HC Gardening & Landscaping may use it to communicate with you regarding inquiries, estimates, appointments, scheduling, projects, services, customer support, and other communications related to services you have requested.
Where required, HC Gardening & Landscaping will obtain separate consent before sending SMS or MMS communications.
Providing a telephone number does not by itself constitute consent to receive promotional SMS messages.
SMS consent is voluntary and separate from acceptance of our Terms of Service.
Depending on the consent provided, SMS communications may include:
- Responses to service inquiries
- Estimate-related communications
- Appointment confirmations
- Appointment reminders
- Scheduling and rescheduling notifications
- Project or service updates
- Customer service communications
- Follow-up regarding requested services
Where separate consent for promotional or marketing SMS messages has been obtained, HC Gardening & Landscaping may also send promotional or marketing messages.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to an applicable message. For assistance, reply HELP.
For complete information regarding SMS communications, please review our:
SMS / Text Messaging Terms: https://hcgardeninglandscaping.com/sms-terms/
4. How We Share Personal Information
HC Gardening & Landscaping does not sell personal information for monetary consideration.
We may share personal information with trusted service providers when reasonably necessary to operate our business, communicate with customers, and provide our services.
These service providers may include companies that provide:
- Website hosting
- Appointment scheduling
- Customer relationship management
- Telephone and SMS communications
- Email communications
- Payment processing
- Website analytics
- Website security
- Technical support
- Other business and operational services
Service providers may process personal information on our behalf and only as reasonably necessary to provide the services they perform for us, subject to applicable agreements and privacy requirements.
5. Mobile Information and SMS Opt-In Data
No mobile opt-in information or text message consent will be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
HC Gardening & Landscaping will not sell mobile telephone numbers or SMS opt-in information for monetary consideration.
Mobile information and SMS consent information may be shared with service providers that assist HC Gardening & Landscaping with business operations and communications, including telecommunications, messaging, scheduling, customer relationship management, and other services necessary to provide requested communications on our behalf.
Such providers may process this information only as necessary to provide their services to HC Gardening & Landscaping and subject to applicable agreements and privacy requirements.
6. SMS Consent Records
When you voluntarily opt in to receive SMS communications, HC Gardening & Landscaping may maintain records necessary to document and manage your SMS preferences.
These records may include:
- The mobile telephone number provided
- The method by which consent was obtained
- The date and time of consent
- The type of communication consented to
- The applicable consent language or form
- Opt-out requests and related preferences
We maintain these records for compliance, communication management, customer service, and other legitimate business purposes.
7. Third-Party Services
Our Website and business operations may use third-party services and platforms to provide certain functions.
These services may include appointment scheduling, payment processing, communications, analytics, hosting, customer relationship management, and other business functions.
Where third-party providers process personal information on our behalf, they may do so according to their own terms, privacy policies, and agreements with HC Gardening & Landscaping.
We encourage you to review the privacy policies of third-party services when you interact directly with their platforms.
8. Cookies and Similar Technologies
The Website may use cookies, pixels, tags, analytics tools, or similar technologies.
These technologies may be used to:
- Operate and maintain the Website.
- Remember certain preferences.
- Understand how visitors use the Website.
- Measure Website performance.
- Improve Website functionality and user experience.
- Support security and fraud prevention.
- Provide analytics or other Website-related services.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some Website functionality.
9. Analytics and Advertising
We may use analytics or similar technologies provided by third parties to understand Website traffic, visitor behavior, and the effectiveness of our marketing efforts.
These technologies may collect information such as IP address, device information, browser information, pages visited, and other usage information.
Where applicable, third-party providers may use cookies or similar technologies in accordance with their own privacy policies.
10. Payment Information
When you make a payment for services, payment information may be processed by HC Gardening & Landscaping or by a third-party payment processor.
When payment processing is handled by a third party, we may not receive or store your complete payment-card information.
Payment processors may collect and process payment information in accordance with their own terms and privacy policies.
11. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services.
- Maintain business and transaction records.
- Communicate with customers.
- Manage estimates and projects.
- Resolve disputes.
- Comply with legal, tax, accounting, or regulatory requirements.
- Maintain records of communications and SMS consent where applicable.
- Enforce our agreements.
- Protect our legitimate business interests.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of personal information.
13. Your Choices and Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Opt out of certain marketing communications.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is used or shared.
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
14. Marketing Communications
You may receive marketing communications from HC Gardening & Landscaping only where permitted by applicable law and, where required, after obtaining appropriate consent.
You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the applicable communication.
For marketing SMS communications, you may opt out at any time by replying STOP.
Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications, such as appointment confirmations, scheduling notifications, service updates, or other communications necessary to provide requested services.
15. Children’s Privacy
Our Website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete the information.
16. Links to Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
17. California Privacy Rights
Because HC Gardening & Landscaping operates in California, California privacy laws may provide certain rights to California residents depending on the nature and scope of our business and the information we process.
Where applicable, California residents may have rights concerning access to, correction of, deletion of, or other control over their personal information.
HC Gardening & Landscaping does not sell personal information in exchange for monetary consideration.
If you believe you have a privacy right under applicable California law, you may contact us using the information below.
We will evaluate and respond to requests as required by applicable law.
18. Changes to This Privacy Policy
HC Gardening & Landscaping may update this Privacy Policy from time to time to reflect changes to our business practices, Website, services, technology, or applicable legal requirements.
When changes are made, we will update the “Effective Date” at the top of this Privacy Policy and publish the updated version on this page.
We encourage you to periodically review this Privacy Policy.
19. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
HC Gardening & Landscaping
Phone: (510) 200-6747
Email: info@hcgardening.com
Address: 3736 Fallon Rd Ste 429, Dublin, CA 94568
Website: https://hcgardeninglandscaping.com/
Related Policies
Terms of Service: https://hcgardeninglandscaping.com/terms-of-service/
SMS / Text Messaging Terms: https://hcgardeninglandscaping.com/sms-terms/