SMS / Text Messaging Terms

Effective Date: September 11, 2026

HC Gardening & Landscaping (“HC Gardening & Landscaping,” “we,” “us,” or “our”) may use SMS and text messaging to communicate with customers and individuals who voluntarily provide their mobile telephone number and separately consent to receive text messages from us.

These SMS / Text Messaging Terms explain how HC Gardening & Landscaping uses SMS communications and the terms applicable to individuals who opt in to receive text messages.

1. Types of SMS Messages

If you voluntarily opt in to receive SMS communications from HC Gardening & Landscaping, we may send text messages related to your interactions with our business, including:

Responses to service inquiries
Estimate and quote-related communications
Appointment confirmations
Appointment reminders
Scheduling and rescheduling notifications
Project and service updates
Landscaping and gardening service communications
Customer service communications
Follow-up regarding requested services
Other communications directly related to services you have requested

If you separately provide the required consent to receive marketing communications, we may also send promotional or marketing SMS messages.

2. SMS Consent

By checking an SMS consent checkbox, submitting an SMS opt-in form, or otherwise affirmatively opting in to receive text messages, you expressly consent to receive SMS messages from HC Gardening & Landscaping at the mobile telephone number you provide.

Consent to receive SMS messages is not a condition of purchasing any goods or services from HC Gardening & Landscaping.

You may request information, receive an estimate, schedule a service, or purchase services without consenting to receive promotional or marketing text messages.

SMS consent is separate from acceptance of our Terms of Service and is provided voluntarily.

3. Message Frequency

Message frequency may vary depending on your interactions with HC Gardening & Landscaping.

The number of messages you receive may depend on inquiries, estimates, appointments, scheduling, projects, requested services, customer support needs, and other communications associated with your relationship with us.

4. Message and Data Rates

Message and data rates may apply.

Your mobile carrier or wireless service provider may charge you for SMS or MMS messages according to your wireless plan.

HC Gardening & Landscaping does not control or determine charges imposed by your mobile carrier.

5. How to Opt Out

You may stop receiving SMS messages from HC Gardening & Landscaping at any time by replying:

STOP

to any applicable text message from us.

After you send STOP, you may receive one final message confirming that your opt-out request has been processed.

After opting out, you will no longer receive SMS messages from us unless you provide consent again, except for communications that may be permitted or required by applicable law.

6. Help

For assistance with SMS communications, reply:

HELP

to any applicable message from HC Gardening & Landscaping.

You may also contact us directly using the contact information provided below.

7. Telephone Number and Consent

You are responsible for providing an accurate mobile telephone number and for ensuring that you are authorized to provide consent for that number.

Providing a telephone number to HC Gardening & Landscaping does not by itself constitute consent to receive SMS messages.

SMS consent must be affirmatively provided through an applicable opt-in mechanism.

8. No Sharing of Mobile Information for Marketing

HC Gardening & Landscaping does not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent information may be shared with service providers that assist HC Gardening & Landscaping with business operations and communications, including telecommunications, messaging, scheduling, customer relationship management, and other services necessary to provide requested communications on our behalf.

These service providers may process such information only as necessary to provide their services to HC Gardening & Landscaping and subject to applicable agreements and privacy requirements.

9. SMS Consent Records

When you opt in to receive SMS communications, HC Gardening & Landscaping may maintain records of your consent for compliance, communication management, and customer service purposes.

These records may include:

Mobile telephone number
Date and time of consent
Method used to obtain consent
Consent language presented at the time of opt-in
Type of communication authorized
Opt-out requests and preferences

10. Marketing Messages

Where HC Gardening & Landscaping sends promotional or marketing SMS messages, those messages will be sent only where the required consent has been obtained.

Marketing SMS consent is voluntary and is not required to purchase services from HC Gardening & Landscaping.

You may withdraw consent to marketing SMS communications at any time by replying STOP.

11. Service-Related Messages

Even if you opt out of marketing communications, HC Gardening & Landscaping may continue to communicate with you through other permitted channels regarding services you have requested.

Where permitted by applicable law, necessary service-related communications may include appointment confirmations, scheduling information, project updates, or other communications necessary to fulfill a service request.

12. Third-Party Messaging Providers

HC Gardening & Landscaping may use third-party telecommunications, messaging, scheduling, customer relationship management, or technology providers to deliver SMS communications.

These providers may process information on behalf of HC Gardening & Landscaping as necessary to provide messaging and related services.

Third-party providers may have their own terms and privacy policies governing their services.

13. Message Delivery

SMS delivery may depend on your mobile carrier, wireless network, device, geographic location, network availability, carrier filtering, device settings, or other factors outside our control.

HC Gardening & Landscaping does not guarantee that every SMS message will be delivered successfully or immediately.

14. No Emergency Service

SMS communications from HC Gardening & Landscaping are intended for ordinary business and customer-service communications.

Our SMS service is not an emergency service and should not be used to contact emergency services.

For emergencies, contact the appropriate emergency service directly.

15. Privacy

Personal information collected in connection with SMS communications is handled in accordance with our Privacy Policy.

Our Privacy Policy explains how HC Gardening & Landscaping collects, uses, discloses, and protects personal information, including mobile information and SMS consent data.

16. Terms of Service

Your use of our Website and services is also subject to our Terms of Service.

17. Changes to These SMS Terms

HC Gardening & Landscaping may update these SMS / Text Messaging Terms from time to time.

When changes are made, the revised version will be posted on this page and the “Effective Date” will be updated.

18. Contact Us

For questions regarding these SMS / Text Messaging Terms or SMS communications, please contact us:

HC Gardening & Landscaping
Phone: (510) 200-6747
Email: info@hcgardening.com
Address: 3736 Fallon Rd Ste 429, Dublin, CA 94568
Website: https://hcgardeninglandscaping.com/

Related Policies

Terms of Service: https://hcgardeninglandscaping.com/terms-of-service/
Privacy Policy: https://hcgardeninglandscaping.com/privacy-policy/